- Home
- Privacy Policy
Privacy Policy
What this policy covers
This policy explains what information V Go Ceylon collects when you use this website, and how that information is used. We collect only what's needed to respond to your enquiry — we do not sell or share your details with third parties for marketing purposes.
What the contact form collects
When you submit our enquiry form, we collect your name, email address, phone number, the type of enquiry (tour or wedding), and any message or travel details you include.
We do not collect payment or bank details through this website — no payment processing takes place here. Deposit and payment arrangements are confirmed directly with our team once you enquire.
What happens to your information
Information submitted through the contact form is used to prepare and send you a costed itinerary or wedding-planning proposal, and to communicate with you about your enquiry, including via WhatsApp where you've indicated that as a preferred channel.
We retain enquiry details only as long as needed to respond to you and, where a booking proceeds, to plan and operate your trip or event.
Accessing or removing your information
You can ask us at any time what information we hold about you, or ask us to delete it, by contacting us using the details on our Contact page.
Common questions
Only what you submit through our contact form — your name, email, phone number, enquiry type, and any message or travel details you provide. No payment or bank information is collected through this site.
No, your information is not sold or shared with third parties for marketing purposes. It's used only to respond to your enquiry and, where relevant, to arrange your trip or event.
If you contact us via WhatsApp or indicate it as a preferred channel, we use that number to communicate about your enquiry, itinerary or booking.
Yes, contact us with your request and we'll remove your information from our records, except where we're required to retain it for an active booking.
No — this site does not process payments or display bank account details. Payment arrangements are handled directly with our team once you enquire.
Get in touch
For anything not covered here, reach us directly and we'll answer as part of your enquiry.